Coaching Service Terms
The terms and conditions below apply to all coaching provided by Tamara Robinson to any individual or organization (“the client”) and constitute the contract for the service to be provided by Tamara for the client. The term ‘coaching’ as here used covers business coaching for clients and where applicable includes mentoring services provided for coaches or others. In return for the fees payable by the client (or by a third party on their behalf), Tamara agrees to provide the service as described below and in accordance with the terms and conditions set out below. Once engaged in a service provided by Tamara, you will receive a full copy of all the Terms and Conditions. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client.
Terms and Conditions – Service to be provided
Business Coaching
The Business Coaching service will be provided in accordance with the details given at the point of call and scoping document of work unless otherwise agreed between Tamara and the client. Invoices are provided as standard.
Payment Terms
Fees are payable in advance. Where payment has not been received by Tamara in advance of a coaching session Tamara is not obliged to provide the session.
Rearranging Sessions
If a client needs to rearrange a coaching session, they should provide at least 48 hours’ notice. In exceptional circumstances Tamara may need to rearrange a coaching session. In those instances, she will also give the client 48 hours’ notice where practical.
Confidentiality
You can be assured that personal or business information supplied by you in the coaching sessions will be treated as confidential. Any programmes or packages created during a session remain the intellectual property of the client.
COMPELLED DISCLOSURE OF CONFIDENTIAL INFORMATION.
Notwithstanding anything in the foregoing, in the event that Client is required by law to disclose any of the Confidential Information, Client will (i) provide Company with prompt notice of such requirement prior to the disclosure, and (ii) give Company all available information and assistance to enable Company to take the measures appropriate to protect the Confidential Information from disclosure
Disclaimer
You as the client abide to take sole accountability and responsibility for the use and implementation of these services in your business. You agree to forever indemnify and hold harmless to me your coach from any loss, cost, or expense resulting from your activities related to the subject matter in the coaching service and scoping document or coaching program.
As your business coach, I will be providing you with guidance, direction, and support materials, such a role is coaching and not actually doing the activity itself. You will be primarily accountable for producing the results during the program. In this way as your coach, I seek to educate, train and motivate you in order to make your ability to run a successful business a lifelong activity and skill.
NON-DISPARAGEMENT.
Client shall not make any false, disparaging, or derogatory statement in public or private regarding Company, its employees, or agents. Company shall not make any false, disparaging, or derogatory statements in public or private regarding Client and its relationship with Company.
INDEMNIFICATION.
Client agrees to indemnify and hold harmless Company, its affiliates, and its respective officers, directors, agents, employees, and other independent contractors from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, arising out of, or relating to, Client’s participation or action(s) under this Agreement. Client agrees to defend against any and all claims, demands, causes of action, lawsuits, and/or judgments arising out of, or relating to, the Client’s participation under this Agreement, unless expressly stated otherwise by Company, in writing.
DISPUTE RESOLUTION.
If a dispute is not resolved first by good-faith negotiation between the Parties to this Agreement, every controversy or dispute to this Agreement will be submitted to the London Court of International Arbitration (LCIA). The arbitration shall occur within the timeframe specified by The LCIA and shall take place in London, UK. The Parties shall cooperate in exchanging and expediting discovery as part of the arbitration process and shall cooperate with each other to ensure that the arbitration process is completed within the specified timeframe. The written decision of the arbitrators (which will provide for the payment of costs, including attorneys’ fees) will be absolutely binding and conclusive and not subject to judicial review, and may be entered and enforced in any court of proper jurisdiction, either as a judgment of law or decree in equity, as circumstances may indicate.
GOVERNING LAW.
This Agreement shall be governed by and construed in accordance with the laws of England, regardless of the conflict of laws principles thereof.
CLIENT RESPONSIBILITY; NO GUARANTEES. EARNINGS DISCLAIMER
The client accepts and agrees that the Client is 100% responsible for its progress and results from the Program. The company will help and guide the Client; however, participation in the one vital element to the Program’s success that relies solely on the Client. The company makes no representations, warranties, or guarantees verbally or in writing regarding the Client’s performance. The client understands that because of the nature of the program and its extent, the results experienced by each client may significantly vary.